What should I do when there is a missed pickup?
When you experience a missed pickup, please do the following
Re-book a new pickup on the 3PLs website.
Inform our Partner Support Center by filling up the missed pickup form by going to "contact us" MISSED PICK UP NOTIFICATION FORM . This submitted form will ensure that the affected orders are not cancelled. Our Partner Support Team will notify your assigned 3PL of the missed pickup.