What should I do when there is a missed pickup?

Sritharen Mativanan

When you experience a missed pickup, please do the following

Re-book a new pickup on the 3PLs website.

Inform our Partner Support Center by filling up the missed pickup form by going to "contact us" MISSED PICK UP NOTIFICATION FORM . This submitted form will ensure that the affected orders are not cancelled. Our Partner Support Team will notify your assigned 3PL of the missed pickup.

 

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