How can I stop using FBL services ?

Ilyn

ou need to create a Return Order in Seller Center for all the goods that are still in Lazada warehouse and pick them up.

  1. Click on the “Products” menu and select “Fulfillment by Lazada
  2. Select the tab “Return from Warehouse
  3. Choose “Create New Request” to create a FBL Return Order
  4. You will arrive at a Return Order Request pop up window
  5. Select the products that you want to take back from Lazada Fulfillment Center and specify the product quantity
  6. Select Delivery Type as “Pickup by Seller”. Lazada do not provide stock return delivery services at the moment. Select the Pickup Date and Time of the stock from Lazada Fulfillment Center
  7. Click “Submit” to finish creating the Return Order Request. Don’t forget to click “Save Draft” regularly during the process
  8. Once submitted, please give Lazada Fulfillment Center 2-3 days to prepare your products for your pickup. Your Lazada point of contact will inform you on the pick-up date and time.

Note that processing your Return Order Request can be longer than 3 days depending on the quantities that you want to get back.

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