I have shipped the order, but it has not been received by the customer. When I checked with the 3PL, I was told that the item was lost in the delivery process. What should I do?

Ilyn

Kindly immediately report this issue to Partner Support Center for further investigation.

You may reach out to our Partner Support Center via "Contact Us" or Chat.

Operation Hours : Monday - Friday ( 9.00 AM - 6.00 PM ) excluding Public Holidays.

Was this article helpful? 0 out of 0 found this helpful