My order was cancelled after I have shipped my items, what happens to my items?


The cancelled items will be returned to the Seller’s warehouse.Lazada will return the cancelled orders to you upon quality check. If you do not receive the product within 30 days for failed delivery orders or within 45 days for customer return orders, you may fill out the Seller Claims Form. Lazada will investigate your claim, which takes an average of two weeks.

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