What if the customer is not around when the delivery is made?


Shipment provider to have different delivery attempts when delivering item to customer.

For Ninja Van:  When Ninja Van fails the first delivery attempt, it will leave a step wise re-scheduling information slip under the door and send sms to inform the customer for re-scheduling.

For TQB:  TA-Q-BIN will try to deliver your orders up to 7 times to the customer.

For Courex:  Up to 2 re-delivery attempts.  If customer were to request, attempts can be made up to 5 times.

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