What if the customer is not around when the delivery is made?
Shipment provider to have different delivery attempts when delivering item to customer.
For Ninja Van: When Ninja Van fails the first delivery attempt, it will leave a step wise re-scheduling information slip under the door and send sms to inform the customer for re-scheduling.
For TQB: TA-Q-BIN will try to deliver your orders up to 7 times to the customer.
For Courex: Up to 2 re-delivery attempts. If customer were to request, attempts can be made up to 5 times.